Sunday, 29 November 2015

The Merchant Hotel, Belfast

I've had quite the busy week.

Message from The Grove, Chandler's Cross

"Dear Mr Lander,

Thank you for your email and I am delighted your guest is considering staying at The Grove.

In order to provide availability and prices, please may you advise if there are any dates that I can check for you?

I look forward to hearing from you.

Kind regards,

*** ***
Resort Reservations Agent

THE GROVE | Chandler’s Cross Hertfordshire WD3 4TG

Telephone: +44 (0)1923 296010 | www.thegrove.co.uk"

How could I say no?

Message to The Grove, Chandler's Cross

"Dear ***,

Thank you most kindly for your fast response. I can confirm that the President would most likely be visiting on the 11th of December which is a Friday; if we were able to start from there I would be most grateful.

I hate to sound like a pawn in his game but his reasons for going through me are hopefully fairly obvious by now. His stay could possibly enhance the reputation of your establishment and he will be happy to pose for a photo for your wall. 

I'm certain he will endure a good 'knight' with you all from the images on your website!

Kind regards,

T. Lander, esq."

They were under no illusions. They've clearly dealt with this before. Pros.

Message from The Grove, Chandler's Cross

"Dear Mr Lander,

Thank you for your reply.

I am pleased to confirm the current availability for the Presidential Suite on Friday 11th December for one night only. This is available again from Monday 14th December for 2 nights, and then again from Thursday 17thDecember for much longer duration. Please may you advise how long the guest is looking to stay with us here at the hotel and I will be delighted to confirm the prices.

I look forward to hearing from you.

Kind regards,

*** ***
Resort Reservations Agent

THE GROVE | Chandler’s Cross Hertfordshire WD3 4TG
Telephone: +44 (0)1923 296010 | www.thegrove.co.uk"

The thought of finding out prices made my fingers prick up.

Message to The Grove, Chandler's Cross

“Dear ***,

That is fantastic news. He is looking at one night only and it would be handy to know if you have room for his transport, Ground Force One. It's only a Hummer H2 but will require two parking spaces in my honest opinion.

Kind regards,

T. Lander, esq.”

Message from The Grove, Chandler's Cross

“Dear Mr Lander,

We will certainly have plenty of space for the transport for the guest. Additionally we can also offer the Presidential Suite at the rate of [£BASICALLY A FOUR FIGURE SUM] per night inclusive of breakfast and vat.

Please do let me know if you would like to proceed with the reservation or if I can provide any further information and I will be more than happy to assist.

Kind regards,

*** ***
Resort Reservations Agent

THE GROVE | Chandler’s Cross Hertfordshire WD3 4TG
Telephone: +44 (0)1923 296010 | www.thegrove.co.uk

They forced my hand at this point and I had to back down. Gutted. It's a good job I'm not one of those people who feels bad and goes through with the transaction to save face, though.

Message to The Grove, Chandler's Cross

“Dear ***,

Many thanks for the details. I shall pass the information on to the president of the chess club and get back to you should we wish to proceed.

Once again I would like to thank you for your professional and timely assistance.

Kind regards,

T. Lander, esq.”

Well played, The Grove. How do I follow that?

Message to The Merchant Hotel, Belfast

"Dear Sir/Madam/proprietary type,

I am loathe to enquire due to the nature of the artifact but it appears my wife and I may have left something in our room last weekend. Unfortunately I don't remember the room number, however the offending article would be obvious were it handed in.

It is very personal to us and I would very much like to have it back if possible. It is long, has a generous girth and is a pink/purple hue. Should it not have been handed in I would not recommend touching the item without gloves as it may not be completely hygienic.

I apologise in advance but hope you can help with the return of our item.

Kind regards,

T. Lander, esq."


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